Privacy policy
Introduction
At Diysketch, we prioritize your privacy and the security of your personal information. This Privacy Policy provides a comprehensive overview of how we collect, use, and protect your data when you interact with our website and purchase our 3D house models. We are dedicated to maintaining transparency in our practices, ensuring that you understand what information we gather, how we utilize it, and the measures we take to keep it secure. Your trust is essential to us, and we aim to empower you with the knowledge needed to make informed decisions about your information.
Information We Collect
We ONLY gather essential personal information to enhance your experience with our products and services. The types of personal information we collect include:
Information You Share with Us
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Contact Details: We collect your first name, last name, city and country you reside in to facilitate your interactions with us.
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Account Information: If you create an account, we may also store your login credentials and any preferences you set up for your account.
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Transaction Details: We keep records of your purchase history, but all payment information is securely handled by third-party processors.
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Communication Records: We may retain correspondence such as emails, messages, and any other communications you initiate with us.
Information Collected Automatically
When you access our website, we may automatically collect certain information, including:
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IP Address: The internet protocol address linked to your device.
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Device Information: Unique identifiers for your device, along with details about your browser type and operating system.
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Usage Analytics: Data regarding the pages you visit, actions taken on our website, and the dates and times of your visits.
How We Use Your Information
We are committed to using your personal information responsibly and effectively to enhance your experience with Diysketch. Your data enables us to provide you with a range of essential services while ensuring a smooth and personalized interaction with our brand. Below are the key ways we utilize your personal information:
Service Delivery: We use your information to process your orders efficiently, manage your account, and ensure the timely delivery of our products.
Communication: Your contact details allow us to send you important order confirmations, updates regarding your purchases, marketing materials, and to respond promptly to any inquiries you may have.
Customized Experience: By analyzing your preferences and interactions with our website, we can tailor our content and recommendations specifically to your interests, making your experience more relevant and enjoyable.
Enhancement of Services: We analyze usage data to continuously improve our website and services, ensuring that we meet your needs effectively and efficiently.
Security and Compliance: Protecting your information is paramount. We utilize your data to detect and prevent fraud, ensure the security of our platform, and comply with all legal obligations.
Sharing of Information
Privacy is important to us, and we never sell your personal information to third parties. We may, however, share your data with trusted partners who help us operate our website, manage our business, or enhance customer service. Rest assured, these parties are required to uphold the confidentiality of your information. Additionally, we may disclose your information when necessary to comply with legal obligations or to protect our rights and property.
Service Partners: We collaborate with companies that provide essential services on our behalf, such as payment processing, data analysis, and marketing initiatives.
Business Transactions: In the event of a merger, acquisition, or sale of Diysketch’s assets, your information may be part of the assets transferred during that transaction.
Legal Obligations: When legally required, we may disclose your information to adhere to legal processes or to safeguard our rights, property, and the safety of our stakeholders.
Data Security
At Diysketch, we prioritize the security of your personal data and employ a range of advanced measures to safeguard it against unauthorized access, disclosure, alteration, and destruction. Our security protocols include secure servers, encryption techniques, robust firewalls, and regular security audits to assess and enhance our defenses. While we take every precaution to protect your information, please understand that no method of transmission over the internet or electronic storage can be guaranteed to be entirely secure.
Your Rights and Choices
You have full control over your personal information. You have the right to access, update, correct, or delete your personal data at any time. Managing your data preferences is straightforward; simply log into your account to make any changes or reach out to our customer support team for assistance.
Additionally, if you wish to stop receiving marketing communications, you can easily opt-out by following the unsubscribe instructions provided in every promotional email we send. Depending on your location, you may have specific rights regarding your personal information, including:
Access: You can request access to the personal information we hold about you.
Correction: If you find any inaccuracies, you have the right to request corrections to ensure your information is accurate and up-to-date.
Deletion: You can request the deletion of your personal information when it is no longer necessary for the purposes for which we collected it.
Opt-Out: You may choose to opt-out of receiving marketing communications at any time.
To exercise any of these rights or for any questions you may have about your personal data, please don’t hesitate to contact us at [email protected]. We are here to help you manage your privacy preferences effectively.
Cookies and Tracking Technologies
You have the ability to control the use of cookies at the individual browser level. While most web browsers are configured to accept cookies automatically, you can easily modify your browser settings to refuse cookies or to receive alerts whenever cookies are being sent. This gives you the power to manage your online privacy according to your preferences.
However, it’s important to be aware that disabling cookies may impact the functionality and features of our website. Some services may not work as intended without cookies, and your overall experience may be affected. Therefore, we encourage you to consider the implications before making any changes to your cookie settings.
For detailed instructions on how to manage cookies in your specific browser, please refer to the help section of your browser’s website.
Data Retention
We retain your personal information only for as long as it is necessary to provide you with our services and to fulfill our legal obligations. This includes maintaining your information to resolve disputes, enforce our agreements, and ensure compliance with relevant laws and regulations.
In addition to this, we may also keep certain information in a de-identified or aggregated form for research and analysis purposes. This means that while we may retain some data to better understand our users and improve our services, any personally identifiable information will be removed or anonymized to protect your privacy.
Our commitment is to ensure that your information is handled responsibly and in accordance with applicable laws.
International Data Transfers
When you share your information with Diysketch, please be aware that your personal data may be transferred to and stored on servers located outside your state, province, country, or other governmental jurisdiction. These locations may have data protection laws that differ from those in your area. By providing us with your information, you acknowledge and consent to these potential transfers, understanding that we take all necessary measures to ensure your data is treated with the utmost care and security, regardless of where it resides.
Changes to This Policy
As part of our commitment to transparency, Diysketch may occasionally update this Privacy Policy to align with changes in our practices, technological advancements, legal obligations, or other pertinent factors. Whenever updates occur, we will post the new version of the Privacy Policy on this page, ensuring you are always aware of how we handle your personal information. We encourage you to revisit this policy periodically to stay informed about our privacy practices and your rights regarding your data.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact support right now.
