Frequently Asked Questions
What is Diysketch?
Diysketch is your go-to place for ready-made 3D house projects created in SketchUp. We make it easy for you to get a clear overview of your next simple house project! We guarantee you’ll understand your new design with the world’s best and easiest 3D program.
How do the models help with the construction process?
Our SketchUp models make it easy for you to visualize, plan, and build a simple house design—all in a 3D program that anyone can understand and use effortlessly. View all the details and everything related to your new house design before you start construction.
Are the models easy to use?
Yes, very easy. All house models are built to be user-friendly, so you can dive right in, whether you’re a beginner or an expert. Simply hide and unhide each part until you understand every detail of your new construction.
How detailed are the models?
Very. They include everything you need to know (contruction wise), from the overall structure down to smaller components.
What is not included in the house projects?
Technical installations like HVAC, plumbing, and electrical systems are not included. However, if you’re a professional in these fields, you can easily add them to the model in SketchUp.
What kind of projects can I use the models for?
You can use our models for all sorts of projects! Whether you’re building your dream home, designing a tiny house, or creating a house for a client.
Can I see a sample of a model before I buy?
Can I use the models for commercial projects?
Yes, you can! Our models are versatile and can be used for both personal and commercial projects.
Can I access the models on different devices?
Yes, you can access your models from any device with SketchUp installed, so you can work from your computer, laptop, or even tablet.
Purchase & Download
What payment methods do you accept?
We accept a variety of payment methods to make it convenient for you via Stripe:
- Visa
- MasterCard
- American Express
- Discover
- JCB
- Diners Club
We also support various regional and alternative payment methods depending on your location.
How do I download a model?
Please read our guide on how to import and download your new SketchUp model right here!
Are the models compatible with all SketchUp versions?
Yes, our 3D models are compatible with all versions of SketchUp, both Pro and Free. However, we recommend using the latest version of SketchUp Pro to ensure the best performance and access to all features.
What file formats are the models available in?
All our house designs come in .skp (SketchUp) format, as they’re originally created in the SketchUp engine.
How large are the model files?
The file size varies depending on the m2 size of the model but typically ranges from 75MB to 200MB.
How long can I access my models via Diysketch?
You can access your models for 6 months through Diysketch.com “My account” page. After this period, you can request an updated model through our support.
Are prices inclusive of taxes?
All prices on the website is shown with all taxes included, we calculate tax based on your location. If you are a business, please contact us, and we will issue an invoice excluding VAT based on your location.
Why can’t I see VAT on my order confirmation?
The reason you don’t see VAT or your taxes on your order confirmation is that our accounting team has not yet sent you the final invoice. Don’t worry, you still have access to your model(s), and you’ll receive your invoice once our accounting team has processed it.
When will I receive my invoice?
It can take up to 24 hours to receive your invoice, as we manually process all orders. You will immediately have access to your model(s) after payment and receive an order confirmation, but the final invoice is sent manually. We do this because we care about our employees and prefer not to fully automate everything.
What happens if I lose access to my downloaded models?
Don’t worry! As long as you have your purchase confirmation, you can always re-download your models from your account on our website.
General
Import & Export
Can I use the models with other CAD software?
While all models are made 100% in and for SketchUp, they can be exported and used with other CAD software, though some adjustments might be necessary.
What rendering software is recommended?
We recommend using Twinmotion only, for the best visualization results. All 3D models are fully compatible and made for Twinmotion.
Can I export documentation for building permits?
Yes, very easily. Our models come with all the necessary documentation that can be exported with a couple of clicks, making it easy to apply for building permits (except for HVAC, plumbing, and electrical installations).
Can I import custom textures into the projects?
Yes! You can import your custom textures and apply them to any component or part of the house model.
Can I export models in other formats like DWG or DXF?
Yes, with SketchUp Pro, you can export models in various formats, including DWG or DXF, for compatibility with other software.
Is it possible to export model dimensions for cost estimation?
Absolutely! You can export dimensions and measurements to assist with material estimates and budgeting.
Customization
Can I customize the SketchUp models?
Yep. Our 3D models are designed to be customizable, so you can tweak them to fit your needs.
Can I change the colors of different components and parts?
Yes, you can easily change the colors of different components and parts in SketchUp to match your project.
Can I adjust structural elements?
Absolutely! You have the flexibility to modify structural elements to suit your building code etc.
Can I change the foundation type?
Yes, our models offer flexibility to adjust the foundation type based on your terrain and needs. Switch from concrete slabs to other foundation types easily.
Can I add or remove rooms in the model?
You can add new rooms or take some out if you want to change up the layout—totally up to you.
Is it possible to adjust window and door sizes?
Yes it is. If you need different-sized windows or doors, you can easily resize them to fit what you’re looking for.
Can I change the roof style or pitch?
Yep, it’s pretty simple to switch up the roof style or adjust the pitch if you want a different look or height.
So I can change whatever I want?
Yes, you can tweak just about anything you want. Whether it’s rearranging rooms, changing colors, or adjusting sizes, it’s all easy and simple in SketchUp.
What if I run into issues while customizing a model?
No worries! If you hit a snag, just reach out to our support team. We’re here to help, and we can guide you through any challenges you face.
Updates
Do you provide regular updates for the models?
Ofcourse, we regularly update our models to include new features and improvements along the way.
What kind of improvements can I expect in updates?
Updates includes new features, enhanced details, and improved performance based on user feedback and our teams decisions.
Will I be notified of updates?
Yes! We send out notifications via email and also post updates on our website, so you’ll always be in the loop about new changes and improvements.
How often do you add new models to your collection?
We’re constantly adding new models to our collection. Check back often or subscribe to our newsletter for the latest releases and updates!
Can I revert to a previous version of a model if I don’t like the update?
If you prefer an earlier version, you can always download it again from your account as long as we have it available in our archive.
I didn't get my question answered
We’re so sorry your question wasn’t answered. Please reach out to us directly through customer support, and we’ll make sure to assist you as soon as possible.
Call us on weekdays from 09:00 to 14:00 (London time), email us anytime, or open a support ticket now. We always respond within 24 hours.
Contact Our Support Team
Create Ticket
Submit a support ticket, and we will respond within 24 hours.
Email Us
Reach us at [email protected] for assistance via email.